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I've been ordering from Yesasia for just above two years and the only problems I've ever had are a very slightly cracked CD case and a DVD that was not in the part of the case you stick it in so it had been rumbling around inside the case and accumulating scratches until it arrived at my home. To my knowledge though, if you are ever dissatisfied with the condition of the item, I'm pretty sure they will gladly give you a replacement. You have absolutely nothing to worry about. You aren't accountable for anything that isn't your fault.
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