Well, i guess it really depends on what kind of fan you are.
I'm the fan that only cares for her studio music releases. I don't care for her tours, TV appearances and annoying magazine photoshoots. I don't give a crap for those, and I'd love if in that aspect, ayu pulled a Hikki (not on taaking her very sweeet time to release new songs though).
So this year, ayu HAS dissapointed me, and I can voice that pretty clearly. Saying that she has dissapointed is not saying she is a dissapointment, that's two completely different things. I know she's been working hard, I definitely recognize that, but I'd rather she's spent that energy into making a new song

I'm used to following her constant releases, and her career revolves around her music, her songs. She didn't became famous solely because of her live performances. Seeing how this is her 10th year, I do expect she'd put some thought into releasing a song. The only new song she has truly delivered us this year was Life and that's it.
Where's Utada now? some might say...well, there's a reason why I'm a member of AHS, and not any Hikki forum, even though I love Hikki.