I'd say it seems normal for her to respond that way on behalf of her staff especially. She's always been the type to take control of situations and make them work the way they need to. She was frustrated and more than likely tired. She wasn't pitching a fit or calling names, just expressing frustration.
On a side note, I just watched the rest of the interview after that, up to the end, and that was amazing. I didn't know she had let anyone in like that before. It made me want to cry.
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