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My ticket ordering problem is resolved. If someone made the same mistake, I mean making an application through Japanese TeamAyu lottery site and being unable to pick up the ticket delivered by security mail, the solution is simple: just make new application on English site, it will be the only one that counts. You will pay by credit card and pick up your ticket on the day of concert at TeamAyu booth by showing your passport and digital license. In case if you win of course;-)
Here's the reply of customer service:
“Your previous order from Japanese website still appears in your records but only your last order will go in to the lottery system.
There is no need to cancel your previous order."
So that's what they meant by writing that you can't order from both sites simultaneously: only your latest order is valid whether it was on Japanese or English site.
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ex-TeamAyu member
Ayu concerts I've been to (22):
ARENA TOUR 2012 ～HOTEL Love songs～ (11.08, 12.08 (Fukuoka)
COUNTDOWN LIVE 2012-2013 ～WAKE UP～ (29.12, 30.12, 31.12)
15th Anniversary TOUR ～A BEST LIVE～ (11.05, 12.05 (Yokohama), 15.05, 16.05 (Osaka)
COUNTDOWN LIVE 2013-2014 A (29.12, 30.12, 31.12)
COUNTDOWN LIVE 2014-2015 A, Cirque de Minuit (29.12, 30.12, 31.12)
ARENA TOUR 2015 Cirque de Minuit ～真夜中のサーカス～(11.04, 12.04 Saitama)
COUNTDOWN LIVE 2015-2016 A ～MADE IN TOKYO～ (29.12, 30.12, 31.12)
COUNTDOWN LIVE 2016-2017 A『Just the beginning -20-』(29.12, 30.12)
Last edited by Chris85; 20th January 2015 at 09:57 AM.
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