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I'll try to help you. Start from the beginning: There are three input boxes on the start page. The first one is for the 14-digit number from your cd insert, the second one is for your email address, third one is to confirm your email address. The left button is to submit, the right button is to clear.
Did you get an email from avex? Can you post it here or forward it to me (nmskalmn@yahoo.co.jp) so I can try to figure it out?
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