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I know what you both mean; it's really rather troublesome at times.
And I know what you mean about them just leaving a paper. Our mailman for when I'm at mom's doesn't give us our packages because he doesn't know which doorbell to ring even though there's the damn name on it. There are two side by side, with the names alternating in a way; even if he didn't know he could at least ring and ask. Instead he just leaves a paper in the mailbox and makes me go to the post office.
18 days at customs for your USB was just horrible; sounds like terrible service.
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