What's happening with YA and Y/B?

[aura~]

they sent me 2 emails, one for You were/BALLAD CD+DVD and another one for BALLAD/You were CD+DVD and both say that the shipment unit is 4. So they shipped them separetly, at the same time but have a different order number.

espero que lo puedas solucionar, de todas formas, siempre que tengo un problema les envio un e-mail. En la parte de abajo de la pagina "email our CEO", y siempre me responden al dia siguiente y super bien ^^