Ayu x ViVi collaboration charity T-shirt to be released

[branv]

i ordered at 15 march,

at mumo's email they state planned date to be shipped is 22 April.

but when i try to check my order, i have same condition that state:

入力された情報が間違っています。もう一度情報が正しいかどうかご確認ください。

The information entered is incorrect. Please check again whether the information is correct.

anyone can help to advise?

[thatstacey]

Woohoo! Got my tenso invoice!

For those of you having trouble logging in, are you definitely using your tenso phone number (that should be the number you used when you made your order)? I always removed the spaces/dashes from it first before logging in, too, so you might want to try that. Otherwise, maybe it's a temporary error on mu-mo's end?

[asmAyumi1992]

^Hmm. I think my last post makes sense. You checked your mail after 24 hours you received the email right? I think we should wait for more 24 hours

[thatstacey]

^oh, I misread. I thought you were having trouble accessing your Order Status page lol. Yeah, I'd give it some time.

[asmAyumi1992]

^Yeah I do have the problem. But I just copying the notice which was in Japanese but then translated using Google Translate. Maybe the problem occurred because it need some time?

[nanakopy87]

mine arrived at tenso already~

[AyusakiFan]

Originally Posted by nanakopy87

mine arrived at tenso already~

Mine arrived at Tenso today as well! I only ordered the shirt and the total usage fee is 1990 yen (service fee 490 yen + EMS fee 1500 yen).

[majrakun]

^ Do you already know how much Tenso is charging you in total?

[nanakopy87]

i bought 4 pcs and total weight is 660g.i paid 1870 yen for the shipping+tenso fee

[SKYia]

mine arrived at tenso too ^^

[asmAyumi1992]

My problem is still the same >_<"

[asmAyumi1992]

^it's auto log in. but how to check previous order? it's all in Japanese @_@

[AyusakiFan]

Just paid Tenso their usage fees so they can ship my shirt! I can't wait to get it! How long does it usually take for them to ship the item once you pay them?

Originally Posted by asmAyumi1992

^it's auto log in. but how to check previous order? it's all in Japanese @_@

Do you have Google Chrome? If so, it can automatically translate the website for you.

[asmAyumi1992]

^I'm using Google Chrome but I still don't get it.

Spoiler:

It's from my mu-mo delivery status. So, what's with the red one?
From Google Translate--> "Delivery Shipped transfer comb" . It means that they already send to Tenso?? Is it a must to confirm it anyway?

[ayumisrael]

My t-shirt was shipped from tenso today!
I'm so glad I could donate something...

[nanakopy87]

@asmayumi,that link will re-direct you to tenso .so,there is no way you can check your tracking code at there.mu-mo will send you an email regarding the tracking code.
but don't worry.your t-shirt has been sent to tenso.i think tenso should've emailed you to ask you pay for the service fee+shipping fee.

[asmAyumi1992]

^ Yeah I think so too. Thanks you so much ! Can't wait to received email from Tenso

[nanakopy87]

yay.mine shipped from tenso to me already.can't wait to receive it

[asmAyumi1992]

Yay~ Mine had shipped to Tenso

[AyusakiFan]

I received my shirt today and I love it! I ordered the smallest size and it is quite wide but because it is a unisex shirt, I figured that it wasn't going to be a woman's size small anyways. I can't wait to wear it and show my support for Japan and Ayu!