Ayumi Hamasaki Sekai - Help! With YesAsia

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Possessionless

16th January 2008 05:04 PM

Help! With YesAsia

Hi,

Im from the UK and I ordered GULITY CD+DVD for YesAsia which came to a overall total of £19.40, i payed via credit card. When i checked with my bank they said that YesAsia are holding £43.16 from my account. My order has shipped so i cannot cancel it, does anyone know why they are holding this ammount of money? The bank said that i would have to sort it out with YesAsia since they don't know about my order etc. :no:(

LacusClyne

17th January 2008 05:46 AM

Have you try emailing YesAsia?

rikku411

17th January 2008 05:51 AM

Yep... definitely email them asap.

sora2522

18th January 2008 02:39 AM

what do you mean 'holding'?

not sure if this helps, but when i was ordering my sweeny todd soundtrack, they were saying how they wouldn't charge my dad's card until the cd shipped. maybe they're holding that amount of money until they shipped the album?

everlastingRAINBOW

18th January 2008 02:57 AM

Yesasia is usually awesome with misunderstandings, so I wouldn't worry :yes

Possessionless

19th January 2008 01:25 PM

Thanks for all your help =D

YesAsia emailed me saying that they accidently billed me twice, and they have now taken the correct ammount out of my account =D So everything is fine now, thanks for all your help =]

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