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[Luna Saisho]

Quoting what it is is not an answer. I just wanted to know what it is, then I realized that this is yet another thing that happened that we couldn't be bothered to know about beforehand. Why is that such a big deal? Why were you so rude? I guess it doesn't matter, because if there is a problem here, even though we're told that we should bring it up and talk about it, the answers are always defensive. Jose replying is helpful, but he's not the final word, and he's the one who replied quickly.

BTW, it was not 1:15 to reply, please check again. I saw so many staff members on just through my normal scans on the board, and no one would answer.

I'm sorry, I am very upset with how poorly this went, and don't find it to be an isolated incident.