Any problems with Yesasia?

[Uemarasan]

Thanks so much, everyone! You've all been so nice with your responses Hmm, now I'm torn between Yesasia and HMV. I'll comparison shop before ultimately deciding. But it seems like almost everyone has had at least one cracked CD case from Yesasia. That worries me a bit

[Ryuuzaki]

i have no broken cd case until yet from the cds i purchased through YA

[Plumeria]

I've also had a cracked case, but other than that no problems! I always order from them.

[criminal]

Originally Posted by Uemarasan

Hmm, now I'm torn between Yesasia and HMV.

I'm not pulling or pushing you to any side since you're the one making the purchase, but let me just tell you that when I ordered from HMV HK, they sent the item to me in a paper envelope! D: From across the world. But I don't know, maybe HMV Japan has different methods and maybe that was just a mistake on their part.

[everlastingRAINBOW]

Originally Posted by Uemarasan

Thanks so much, everyone! You've all been so nice with your responses Hmm, now I'm torn between Yesasia and HMV. I'll comparison shop before ultimately deciding. But it seems like almost everyone has had at least one cracked CD case from Yesasia. That worries me a bit

If you do happen to get a cracked case, you can return it and they will pay for shipping

[KuroixShiroi_Namida]

YesAsia is awesome - especially when you get those little toys for free. But i use CD Japan to pre-order first press stuff lol!

[milky_way]

Besides cracked cases, I've also read stories that they won't send some first press items, like poster, that were supposed to be free when you pre-order. Instead they turn around and sell it on their site even though it was supposed to come with the CD.

[Nihonjin_Berryz]

What are the differences in Japan Version, Hong Kong Version, and Taiwan Version etc. at Yesasia.com?

[milky_way]

^ Nothing really. The obi might be in a different language and it'll be cheaper.

[zoomzoom]

I think the Japanese versions have higher quality of paper and cd case too. People commented on the overseas to look cheap.

[Xianghua]

I haven't had any problems. Of course I've had some small cracks on the CD cases but that's expected with delivery through the mail.

[Earth_maiden]

My glitter/fated CD+DVD OS single had a giant crack from top to bottom of the CD case. It was big enough that I had to change the CD case (not easy with a double CD/DVD case, I had to retire one of my very old singles, lol). I've ordered from yesasia 5 times before and live in Australia, so I don't blame Yesasia for the damage, but it was still very annoying and disappointing.

[Azmaria]

from the 4 years I have been ordering from them, I only got once a problem and that was that I never recived the movie of MoonChild (limited edition) after I complained they shipped another copy without charging anything. I am very satisfied with YesAsia

[eeriegirl]

if you are thinking buying from them movie DVD with english subtitle, read this. i am speaking from my recent personal experience. it might not happen to you, then you have no problem. i opened the DVD "Muoi" Korean horror film last time, only then I realized they sent me "Region 3" version, instead "Region 1" for U.S. after i talked to the customer service, i agreed to play it on my PC. Here is the first lesson to learn, check the region code as soon as you receive the package. I always ordered DVD in "region 1" i know that much. anyway, i was willing to compromise because the rep told me that don't have region 1!? Enuf about this said here. before the movie started to play, i made the necessary change regarding c.c., sub, to eng-u.s.. But when movie started to play, everything is shown in Korean, i was totally lost as to where to "click" to get to "where". i even checked SAMI format in the media player to capture the c.c., sub. I made at least 6 calls with the first 15 minutes. one of the rep even told me to search the web and download the necessary software to play Eng. sub.!? GOT TO BE KIDDING!
finally when I called them saying i was ready to return this DVD. she said "No, you can't because you already opened the case". i was very angry at that time, decided to take a break from this movie and pop in the Japanse animation DVD "My neighbor totoro" which I bought from local Fry's Electronic. The switching of dub, sub. between pretty pony~pretty pony~pretty pony~-Eng is as easy as snapping your fingers. The main lessos to be learn here is when you order DVD, double check to make sure you receive with correct "Region code". If you rely on english subtitle, you want to make sure it is easy to get to whether you play it in stand-alone DVD, or PC. Customer service certainly is no help at all in this area.
I finally got it to work after I "clicked" at everything I could find the the screen. If you ask me I still don't know what i did to get the eng. sub. only when the main feature starts to play, the eng. sub appears, but the openning page still shows only Korean. If you read, understand Korean, you will be fine, but then you would'nt need Eng. sub, right? sorry to have you read such a lengthy post.

[~juJu~]

i got Fedex shipping; Black Cherry arrived really damaged; i damaged it even more cos i was pissed off and got a new one xD but they refused to repay me for the Fedex; bastards.

Oh and my CDL 05 06 didnt come with booklet. and then i bvought Bounce and Lovers albu; by Kuu,; over a month ago./ still not shipped.........

[zoomzoom]

^ I would ask them about it if you ordered over a month ago.. the missing booklet is probably because you got a re-released one.