Still haven't received the Party Queen box set I ordered in February

[ayuuk]

Originally Posted by sinfonietta

If it ever comes to the point where they have to give you a refund then I expect they would include shipping too. If not, then you have the right to complain at them until they do simply because you've paid for a service they haven't given you.

But in their contact them section, we only "email" and "call" them, the latter is often not available and I am not sure if they speak English, so I can only email them. I am afraid that they don't reply to my email at all.